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Consulate General of India
P.O.Box 737, Dubai
United Arab Emirates

Tel: 3971222/3971333

Fax: 3970453

Email:cgidubai@emirates.net.ae

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Home > Labour & Welfare


Labour & Welfare

About 60% of the Indian community in Dubai and the Northern Emirates are blue collar workers who live in labour camps. CGI attends to all complaints received from these workers regarding non-payment of salary etc. by their employers. Housemaids/domestic servants who approach the Consulate complaining of ill- treatment by their employers are also provided help and in many cases their repatriation arranged. Relevant statistics are given below:

  2004 2005 2006 2007 upto August
No. of complaints received 219 760 1660 230
No. of housemaids repatriated 51 85 25 28
No. of women other than housemaids repatriated     27 21
No. of Death compensation cases handled 34 48 53 30
Death compensation received and remitted to India in Rupees 11,09,1,135.00 14,24,6,615.00 20,35,5,893.00 11,91,3,431.00

In partnership with the community the Indian Community Welfare Committee (ICWC) function as a welfare arm of the Consulate. ICWC has been instrumental in providing assistance to the destitute and less fortunate Indians living here. Details of its activities are available on this web site.

Conditions Governing Recruitment of Housemaids
February 20, 2008

As per the instructions of the Government of India, the following will be the prescribed requirements for the recruitment of Female Household Service Workers (FHSW) from India:

1)

The minimum wage of an FHSW will be AED 1,100/- per month, besides provision of free food, accommodation and return air fare.

2)

The intending employer (other than a UAE national ) will have to approach the Indian Embassy/Consulate accompanied by an Indian national of good standing who would personally guarantee the character and the social standing of the intending employer.

3)

The intending employer would be required to submit the following documents to the Embassy/Consulate:

    a.

An Application seeking permission to recruit and employ an FHSW giving the particulars of the employer.

    b.

An undertaking by the employer, and,

    c.

An Employment Contract, in the standard format, attested by the Shariah Court, Ministry of Justice and Islamic Affairs and the UAE Ministry of Foreign Affairs.[The standard form of the Application for permission, Undertaking by the employer, Employment Contract and Undertaking of the Indian guarantor may be obtained from the Indian Embassy/Consulate or downloaded from their respective websites, viz.,www.indembassyuae.org & www.cgidubai.com.]

    d.

An income certificate indicating an income of at least AED 10,000/- per month for employing one FHSW.

    e.

Photocopies of the passports of the employer, the Indian guarantor and the proposed FHSW.

    f.

The original visa of the FHSW to be recruited.

4)

After scrutiny of the above, the Indian Embassy/Consulate will attest the Employment Contract and the visa of the FHSW and will also issue a letter approving the proposed recruitment.

5)

The attested Employment Contract and the attested copies of the visa and the letter of approval would then have to be forwarded to the FHSW to enable her to complete procedures in India.

6)   a.

The FHSW may be recruited in two ways:

        i.

Directly by the employer.

        ii.

Through a Registered Recruiting Agent (RRA) in India. (List of RRAs is available at the following link: www.indembassyuae.org/lw_maidempcont.phtml)

    b.

If the recruitment is done directly from India by the employer, then the latter will have to deposit an amount of AED 9,200/-(Nine thousand and two hundred only) with the Indian Embassy / Consulate as a Security Deposit. Alternatively the employer may provide a bank Guarantee of AED.9200/- to the mission.

    c.

The Security Deposit / bank Guarantee will be governed by the following conditions:

        i.

On termination of the contract at any time by mutual consent, the full amount of the Security Deposit / Bank Guarantee will be refunded to the employer on the latter submitting an application in writing and appearing at the Embassy/Consulate in person along with the FHSW

        ii.

However, should the FHSW complain of non-receipt of dues or if the Embassy/Consulate have to incur any expenditure on her accommodation, food, local transportation and airfare to India, these expenses will be deducted from the Security Deposit / Bank Guarantee and the balance amount refunded to the employer.

    d.

The Security Deposit / Bank Guarantee would not be required if the recruitment is done through a Registered Recruiting Agent in India. In such cases, after the recruitment of the FHSW has been finalized through the RRA, the employer will submit to the Embassy copies of the Demand Letter, a Power of Attorney in favour of the RRA, and a Specimen Employment contract proposed to be signed with the FHSW.

7)

Other Requirements:

    a.

The FHSW proposed to be recruited from India should not be less than thirty years of age at the time of the issue of her Employment Visa.

    b.

A mobile phone would have to be provided to the FHSW on her arrival in the UAE

    c.

Within two weeks of the FHSW’s arrival in the UAE, the employer and the FHSW must personally visit the Indian Mission/Consulate where the FHSW will be registered and the details of her mobile phone and physical address noted.

8)

These requirements will come into effect immediately. They also cover applications submitted to the Embassy/Consulate earlier but where the FHSW has not yet left India for the UAE.

Forms :

All queries with regard to the recruitment of FHSW from India may be addressed to:

Mr. J. P. S. Rawat
Assistant (Labour & Welfare Section)
Consulate General of India,Dubai,
Phone: 04-3971222, 04-3971333 Ext. 216
Fax: 04-3570531
Email: cgidubai@emirates.net.ae

Persons who would like register a complaint Contact:

Mr. Abdunnfiah
Liaison officer (Labour Section)
Consulate General of India,Dubai,
Phone : 04 3570946

Mr. J. P. S. Rawat
Assistant (Labour & Welfare Section)
Consulate General of India,Dubai,
Phone : 04-3971222 Ext. 333, 04-3971333 Ext. 216

Fax: 04-3570531
Email: cgidubai@emirates.net.ae

Indian women in distress, Indian housemaids in distress Contact: Ms. Geetha Phone : 050- 9433111


 
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